We currently ship at the same low rate, anywhere in the world! Orders over 50 GBP are shipped free of charge!
We pride ourselves in always providing a personal service.
No quibble money-back guarantee. You can always return the item to us in retail condition within 14 days of receipt for a refund.
You can cancel your order before it goes out, usually first thing the following day. You will be refunded in full, provided your order has not shipped.
Postage costs for items already shipped are not reimbursed as this is an additional service which we pay for.
All returned items who were purchased under our free shipping offer are subject to a 25% restocking fee.
EU Countries do not have to worry about custom fees.
As our prices are so low, customers in non-EU countries 95% of the time also do not pay custom fees.
Products drop-ship direct from our network of warehouses in the UK and across the EU the day after your order is received, Monday to Saturday.
Delivery takes 4-10 days, depending on warehouse location. The last mile delivery of all orders to your door is by Royal Mail or the equivalent national postal service.
Higher valued items are sent using recorded delivery, WHICH WILL REQUIRE A SIGNATURE.
Around 2% of packages are returned 'NOT CALLED FOR', where the postman has failed to inform you that you have a parcel waiting for you at the depot.
If you have not received your item within 2 weeks, please visit your local Royal Mail depot to see if the package is not being held there, regardless of whether you have received a note or not.
We work diligently with customers to resolve these very rare occurances, as our utmost priority is customer satisfaction.
We scan the packaging of all returned items and forward it to our customers, requesting a valid delivery address for re-delivery.
Let us know how we can improve and what you thought of the service you received. We want to hear from you!
We always try to go out of our way to please.
We are the Amazon of car accessories! We deliver worldwide, passing the savings on to you, our valued customers!
Contact Us
As an online retailer we take orders exclusively online. Trade customers welcome.
The quickest method of reaching us is using the live chat feature opposite, or by sending us an email.
Telephone ordering and customer support is available on request.
Returns Address
Mean Machines
49 Dorchester Way
London
HA3 9RQ
Please note that this is a RETURNS address ONLY, for items with a valid RMA number. Items without an RMA number will not be accepted. It is not possible to visit this returns address to pick items up directly.
We will be unable to help you if you visit this returns address in person. Customer service is available via this website or telephone only.
